TERMS & CONDITIONS

User Agreement

This documents is referred as terms and condition under User Agreement for all types of users for www.jagahonline.com. Jagahonline.com hereunder this agreement is referred as a platform as website, Application or App as iOS and Android versions, its social media pages and any other kind of article in any form or shape and is as a business entity as Hundred Alpha Pvt Ltd which is a subsidiary of Hatch Tech Pvt Ltd’ Pakistan. www.jagahonline.com is merely a marketplace platform facilitating sellers selling their products and services to potential buyers. Jagahonline does not offer, sell, solicit any product or any service or any business directly to anyone individual or business as its offering except its website/apps as a software as a service under its SAAS Model on subscription model.

1. Introduction

These Standard Terms and Conditions are (these “Terms” or these “Website & Apps and other means of digital business’ Standard Terms and Conditions”) contained herein on this webpage, shall govern your use of this website/apps and any other digital mean of Business of JagahOnline, including all pages within this website (collectively referred to herein below as this “https://www.jagahonline.com”). These Terms apply in full force and effect to your use of this Website and by using this Website, you expressly accept all terms and conditions contained herein in full. You must not use this Website, if you have any objection to any of these Website Standard Terms and Conditions.

This Website is not for use by any minors (defined as those who are not at least 18 years of age), and you must not use this Website if you are a minor. The general users of this Website are required not to use this website for any commercial activity whatsoever unless they are subscribers of as customer of jagahonline.com.

This Privacy Policy explains how we collect, use and (under certain conditions) disclose your personal information. This Privacy Policy also explains the steps we have taken to secure your personal information. Finally, this Privacy Policy explains your options regarding the collection, use and disclosure of your personal information. By visiting the Site directly or through another site, you accept the practices described in this Policy.

Data protection is a matter of trust and your privacy is important to us. We shall therefore only use your name and other information which relates to you in the manner set out in this Privacy Policy. We will only collect information where it is necessary for us to do so and we will only collect information if it is relevant to our dealings with you. We will only keep your information for as long as we are either required to by law or as is relevant for the purposes for which it was collected. You can visit the Site and browse without having to provide personal details. During your visit to the Site you remain anonymous and at no time can we identify you unless you have an account on the Site and log on with your user name and password.

2. Intellectual Property Rights

Other than content you own, which you may have opted to include on this Website, under these Terms, [Hundred Alpha Pvt Ltd] and/or its licensors own all rights to the intellectual property and material contained in this Website, and all such rights are reserved. You are granted a limited license only, subject to the restrictions provided in these Terms, for purposes of viewing the material contained on this Website,

3. Restrictions

You are expressly and emphatically restricted from all of the following:

  1. Publishing any Website material in any other media of any kind;
  2. Selling, sublicensing and/or otherwise commercializing any Website material;
  3. Publicly performing and/or showing any Website material;
  4. Using this Website in any way that is, or may be, damaging to this Website;
  5. Using this Website in any way that impacts user access to this Website;
  6. Using this Website contrary to applicable laws and regulations, or in a way that causes, or may cause, harm to the Website, or to any person or business entity;
  7. Engaging in any data mining, data harvesting, data extracting or any other similar activity in relation to this Website, or while using this Website;
  8. Using this Website to engage in any advertising or marketing;
4. Data Collection

We may collect various pieces of information if you seek to place an order for a product or service with us on the Site. We collect, store and process your data for processing your purchase on the Site and any possible later claims, and to provide you with our services. We may collect personal information including, but not limited to, your title, name, gender, date of birth, email address, postal address, delivery address (if different), telephone number, mobile number, fax number, payment details, payment card details or bank account details.

We will use the information you provide to enable us to process your orders and to provide you with the services and information offered through our website and which you request. Further, we will use the information you provide to administer your account with us; verify and carry out financial transactions in relation to payments you make; audit the downloading of data from our website; improve the layout and/or content of the pages of our website and customize them for users; identify visitors on our website; carry out research on our users' demographics; send you information we think you may find useful or which you have requested from us, including information about our products and services, provided you have indicated that you have not objected to being contacted for these purposes. Subject to obtaining your consent we may contact you by email, SMS or telephone with details of other products and services. If you prefer not to receive any marketing communications from us, you can opt out at any time.

We may pass your name and address on to a third party in order to make delivery of the product or services to you (for example to our courier, servicemen or supplier or sales agencies ). You must only submit to us the Site information which is accurate and not misleading, and you must keep it up to date and inform us of changes..

Your actual service booking or order details may be stored with us but for security reasons cannot be retrieved directly by us. However, you may access this information by logging into your account on the Site. Here you can view the details of your service bookings and orders that have been completed, those which are open and those which are shortly to be dispatched and administer your address details, bank details ( for refund purposes) and any newsletter to which you may have subscribed. You undertake to treat the personal access data confidentially and not make it available to unauthorized third parties. We cannot assume any liability for misuse of passwords.

5. Other Personal Information

We may use your personal information for opinion and market research. Your details are anonymous and will only be used for statistical purposes. You can choose to opt out of this at any time. Any answers to surveys or opinion polls we may ask you to complete will not be forwarded on to third parties. Disclosing your email address is only necessary if you would like to take part in competitions. We save the answers to our surveys separately from your email address.

We may also send you other information about us, the Site, our other websites, our products, sales promotions, our newsletters, anything relating to other companies in our group or our business partners. If you would prefer not to receive any of this additional information as detailed in this paragraph (or any part of it) please click the 'unsubscribe' link in any email that we send to you. Within 21 working days (days which are neither (i) a Sunday, nor (ii) a public holiday anywhere in Pakistan) of receipt of your instruction we will cease to send you information as requested. If your instruction is unclear we will contact you for clarification.

We may further anonymize data about users of the Site generally and use it for various purposes, including ascertaining the general location of the users and usage of certain aspects of the Site or a link contained in an email to those registered to receive them, and supplying that anonymized data to third parties such as publishers. However, that anonymized data will not be capable of identifying you personally

6. Third Parties and Links

We may pass your details to other companies in our group. We may also pass your details to our agents and subcontractors, suppliers, servicemen, or agents to help us with any of our uses of your data set out in our Privacy Policy. For example, we may use third parties to assist us with delivering products to you, to help us to collect payments from you, to analyse data and to provide us with marketing or customer service assistance. We may exchange information with third parties for the purposes of fraud protection and credit risk reduction. We may transfer our databases containing your personal information if we sell our business or part of it. Other than as set out in this Privacy Policy, we shall NOT sell or disclose your personal data to third parties without obtaining your prior consent unless this is necessary for the purposes set out in this Privacy Policy or unless we are required to do so by law. The Site may contain advertising of third parties and links to other sites or frames of other sites. Please be aware that we are not responsible for the privacy practices or content of those third parties or other sites, nor for any third party to whom we transfer your data in accordance with our Privacy Policy.

7. Your Content

In these Website Standard Terms and Conditions, “Your Content” shall mean any audio, video, text, images or other material you choose to display on this Website. With respect to Your Content, by displaying it, you grant Hundred Alpha Pvt Ltd a non-exclusive, worldwide, irrevocable, royalty- free, sub licensable license to use, reproduce, adapt, publish, translate and distribute it in any and all media. Your Content must be your own and must not be infringing on any third party’s rights. Hundred Alpha Pvt Ltd reserves the right to remove any of Your Content from this Website at any time, and for any reason, without notice.

8. Security

We have in place appropriate technical and security measures to prevent unauthorized or unlawful access to or accidental loss of or destruction or damage to your information. When we collect data through the Site, we collect your personal details on a secure server. We use firewalls on our servers. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you. You are responsible for protecting against unauthorized access to your password and to your computer.

9. Payments, Refunds & Returns – Goods & Services

JagahOnline facilitates buyers and sellers with multiple payment options for exchange of goods and services against purchases and subscriptions for single or frequently recurring payment on its platform. You must use, as a user, appropriate means of care and compliance in using such facility and must agree to terms and conditions of payment gateway providers such as Visa, Master, Jazz Cash, Easypaisa. Bank transfer/deposit or cash collection facility. You must also agree on terms and condition on cancellation, return and exchange and refund policy under each product, service of subscription purchase.

JagahOnline sellers or Service Providers on www.jagahonline.com may or may not offer full or partial money back guarantee on some or on all purchases made but under certain conditions. We invite you to read the terms and conditions explained in more detail in each product and service offering on our website before you make the purchase from the seller or service provider. Each product or service offering is regulated under single product or service offering. In order to see the condition that applies to your situation, while following the correct procedure. If you are unhappy with the property, project, product or service that you have purchased from one of the seller, service provider or agents or builder registered on www.jagahonline.com. please let us know. Returns & Refunds Policy gives you certain days to return or exchange an article purchased online with a valid receipt. You may be eligible for a full refund within certain calendar days of your purchase categorically mentioned in product or service listing offering.

After the refund time lapses, Sellers cannot offer you a refund or exchange. We encourage our customers to try the product (or service) in the first refund time period or days after their purchase to ensure it meets your needs. To generalise, to be eligible for a refund or exchange, all physical products must be packed in the original, unmarked packaging including any accessories, labels, free gifts, bonus item, manuals and documentation that shipped with the product. If the article is returned unopened in the original box, Seller shall exchange it or offer you a refund based on your original method of payment excluding any shipping charges (other than the original shipping costs invoiced).

10. Refunds & Returns – Advertising and Marketing

JagahOnline facilitates buyers and sellers with multiple payment options for exchange of goods and services against purchases and subscriptions for single or frequently recurring payment on its platform. You must use, as a user, appropriate means of care and compliance in using such facility and must agree to terms and conditions of payment gateway providers such as Visa, Master, Jazz Cash, Easypaisa. Bank transfer/deposit or cash collection facility. You must also agree on terms and condition on cancellation, return and exchange and refund policy under each product, service of subscription purchase.

www.jagahonline.com /Hundred Alpha Pvt Ltd may or may not offer full or partial money back guarantee on some or on all purchases for customers who place their advertisement banners on JagahOnline in order to promote their brand or to generate more leads or potential relevant customers. This is however possible under certain conditions due to calendar and slots availability of each advertising banners on JagahOnline. Here are applicable conditions,

  1. In order to be eligible for full or partial refund, customer must book the adverting banner calendar and slots for future display and must cancel at least minimum 3 days in advance in order to be eligible to cancel and refund 100% . In these grace period, customer can cancel and request for 100% refund should customer had furnished the design content.
  2. www.jagahonline.com /Hundred Alpha Pvt Ltd may decline the request for refund in full and partial in case,
    1. This booking made was the for future campaign and at least 3 days in advance of campaign/advertising banner going live on Jagahonline.
    2. No refund is made if refund is requested after one of all of, design, strategy campaign was made, booked and made live on digital platforms,

Customer is fully liable and responsible for loss of money, time/slots, resources applied by JagahOnline and loss of opportunities that could have been offered to other customers by JagahOnline therefore, may not offer full or partial refund at the sole discretion held with JagahOnline/Hundred Alpha Pvt ltd.

11. Refunds & Returns – SAAS – Software as a service

JagahOnline facilitates buyers and sellers with multiple payment options for exchange of goods and services against purchases and subscriptions for single or frequently recurring payment on its platform. You must use, as a user, appropriate means of care and compliance in using such facility and must agree to terms and conditions of payment gateway providers such as Visa, Master, Jazz Cash, Easypaisa. Bank transfer/deposit or cash collection facility. You must also agree on terms and condition on cancellation, return and exchange and refund policy under each product, service of subscription purchase.

Jagahonline/Hundred Alpha Pvt Ltd may or may not offer full or partial money back guarantee solely on its discretion on some or on all subscriptions made but under certain conditions. We invite you to read and carefully understand the software terms and features explained in more detail in each subscription service offering before pricing on our website before you make the purchase for the subscription for each software option. All our subscriptions are for Software as a Service with free subscription option with no string attached to it hence do not bind user in any condition under freemium option. However, subscriber who upgrade their subscriptions from freemium to premium features of software, must take the responsibility of zero refunds, of suitability of the subscription for their personal or business use, cost and freemium option before making the final or regular payment (frequently recurring payment options based on chosen frequency at the time of subscription).

12. Your rights

If you are concerned about your data you have the right to request access to the personal data which we may hold or process about you. You have the right to require us to correct any inaccuracies in your data free of charge. At any stage you also have the right to ask us to stop using your personal data for direct marketing purposes.

13. No warranties

This Website is provided “as is,” with all faults, and Hundred Alpha Pvt Ltd makes no express or implied representations or warranties, of any kind related to this Website or the materials contained on this Website. Additionally, nothing contained on this Website shall be construed as providing consult or advice to you.

14. Limitation of liability

In no event shall Hundred Alpha Pvt Ltd or any of its group companies, nor any of its officers, directors and employees, be liable to you for anything arising out of or in any way connected with your use of this Website, Apps and any other means whether such liability is under contract, tort or otherwise, and Hundred Alpha Pvt Ltd, including its officers, directors and employees shall not be liable for any indirect, consequential or special liability arising out of or in any way related to your use of this Website/Apps/ an all other means of Digital Business.

15. Indemnification

You hereby indemnify to the fullest extent Hundred Alpha Pvt Ltd and its group companies or its subsidiaries from and against any and all liabilities, costs, demands, causes of action, damages and expenses (including reasonable attorney’s fees) arising out of or in any way related to your breach of any of the provisions of these Terms.

16. Severability.

If any provision of these Terms is found to be unenforceable or invalid under any applicable law, such unenforceability or invalidity shall not render these Terms unenforceable or invalid as a whole, and such provisions shall be deleted without affecting the remaining provisions herein.

17. Variation of Terms

Hundred Alpha Pvt Ltd and its group companies are permitted to revise these Terms at any time as it sees fit, and by using this Website you are expected to review such Terms on a regular basis to ensure you understand all terms and conditions governing use of this Website.

18. Assignment

Hundred Alpha Pvt Ltd shall be permitted to assign, transfer, and subcontract its rights and/or obligations under these Terms without any notification or consent required. However, you shall not be permitted to assign, transfer, or subcontract any of your rights and/or obligations under these Terms.

19. Entire Agreement
These Terms, including any legal notices and disclaimers contained on this Website, constitute the entire agreement between Hundred Alpha Pvt Ltd and you in relation to your use of this Website, and supersede all prior agreements and understandings with respect to the same.

20. Governing Law & Jurisdiction

These Terms will be governed by and construed in accordance with the laws of Pakistan, and you submit to the non-exclusive jurisdiction of Pakistan and courts of Pakistan for the resolution of any disputes.

This Terms & Conditions under user agreement has been updated on 1st September 2021.